Terms & Conditions 細則及條款

By accessing, browsing, or shopping on www.littlepetdators.com, buyers (you) agree to abide by and comply with the following Terms and Conditions of Little Petdators (the merchant) : 
 
Sales & Orders
 
  • You are responsible for ensuring the accuracy of the order. By submitting your order, you confirm and agree to the contents of the order (including the purchased item, description, amount, size and price) as well as the shipping arrangement. 
  • Since all products are handmade, the merchant does not warrant that product images are 100% accurate as the item you receive from us.
  • All products are non-exchangeable and non-refundable. 
  • All products are prohibited for resale. The merchant reserves the right to decline any suspected orders without offering refunds. 
  • All unpaid orders are not accepted by the merchant. 
  • If you have chosen to pay via bank transfer, PayMe or FPS, a valid payment receipt or evidence must be presented to the merchant to validate the payment and confirm the order. 

    Prices & Payment
     
    • The merchant reserves the right to adjust the prices and descriptions of products on www.littlepetdators.com anytime. In case of a pricing error, the merchant reserves the right to decline or amend the order. You will also be notified of the changes and reserve the right to cancel or proceed with the order. 
    • All payments are settled in Hong Kong Dollars (HKD).

     

    Discounts & Promotion Codes

    • A valid promotion code must be entered before completing your order or payment.  
    • Only ONE promotion code can be used for each purchase. 
    • Discounts or promotion codes are not redeemable for cash or credit. 
    • The merchant does not accept expired promotion codes or discount offers. 

     

    Shipping & Delivery Terms

    • All orders are only available for shipping within Hong Kong SAR. 
    • The merchant does not guarantee an absolute shipping time or order lead time. Orders will be handed over to the designated courier as soon as they are ready to be shipped. 
    • The merchant is not liable for any delays of the courier. However, you will be given a tracking number to trace the order.


    Personal Data & Privacy

    • All personal information collected on check out (e.g. name, shipping address, billing address, email address and contact number) are confidential and will not be disclosed by the merchant to any third parties for advertising use.
    • You agree to transfer all information required for shipping purpose to the designated delivery company.  


    Copyright & Liability

    • Reproduction of images and graphics on the website is prohibited. They are protected by the Copyright Ordinance (Cap. 528) and the Copyright (Amendment) Ordinance 2007 & 2009 in Hong Kong. 
    • The merchant does not accept any responsibility or liability for any loss or damage incurred by you as a result of any misuse of our products. 
    • You are responsible to read the ingredient contents of products displayed on www.littlepetdators.com. If you are unsure about the safety of the product to your pet, please consult your veterinarian. 
    • The merchant reserves the right to change the Terms and Conditions Agreement anytime without prior notice.  

      (Terms & Conditions are only available in English at the moment, please contact us on info@littlepetdators.com should you require a Chinese version.)